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Search policies, FAQ, updates, build notes, services, and key sections at once.

Search across policies, FAQ, updates, services, and more.

Does every submitted idea receive a reward?

No. Rewards may be provided for selected ideas according to Synub's internal criteria.

FAQ
How is a submitted idea reviewed?

It moves through intake, an initial check, internal review, and candidate selection. Shortlisted ideas are contacted by the email provided at submission.

FAQ
Where can I request personal data deletion?

Use the Privacy Request Center in Trust Center or the contact page.

FAQ
How is the email I submit stored?

It is kept only to process and answer your submission, and you can request access or deletion through a rights request. Avoid putting sensitive data in the body.

FAQ
Can policies differ by service?

Yes. Additional service-specific policies may apply when a service has different characteristics.

FAQ
Where can I read the policy documents?

The policies page lists the privacy policy, terms, refund policy, and open source notice in both Korean and English.

FAQ
Do I need an account to submit a question or idea?

No. You can submit questions, ideas, and inquiries with just an email address.

FAQ
How is Q&A different from contact?

Q&A is a public board where answers are published, while contact is a private 1:1 inquiry sent to the team. Use contact for sensitive details.

FAQ
Synub Center MVP structure started

Synub created the official sub hub structure for policies, trust, and idea submissions.

Update
Initial policy drafts published

Privacy, terms, refund, and open source notice drafts were added.

Update
Trust & Ideas Hub design started

Synub started building the Center structure that gathers policies and user ideas in one hub.

Build note
Game Studio

We plan and operate game services around events, community, and play experience.

Service
Web Platform

We build trusted web services such as brand hubs, policy centers, and operation pages.

Service
App Studio

We prototype mobile apps and user tools, then shape them into product-ready flows.

Service
Trust Center

Policies, rights requests, security principles

Section
Idea Lab

Idea submissions and challenges

Section
Operation Hub

Status, updates, FAQ, Q&A console

Section
Privacy requests

Request access, deletion, and more

Section
Contact

Private 1:1 inquiry

Section
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